IT Remote Access Guides
PC Identification, O365 Mobile Setup, External Citrix Access.
Teams
Join a Teams Meeting from mobile devicesJoin a Teams Meeting from a PC
Sharepoint
Sharepoint FAQs
Microsoft Groups
How to create a Microsoft GroupHow to modify a Microsoft Group
Microsoft Self Paced Training
Outlook
OneDrive
Word
PowerPoint
SharePoint
Teams
Access
Outlook
Allow someone to manage your Mail and CalendarHow to open and use a shared mailboxHow to share and access a calendarAccessing email from inside your hospital/facilityAccessing email from outside your hospital/facilityAccessing your email from a mobile deviceSign into Outlook web
CITRIX external login
Employees, Providers, Provider StaffVendors, ContractorsRight Signature (E Signature Service)Sharefile (External Filesharing Service)
Lawson
Enroll in benefits - LawsonOpen Enrollment - Lawson
Mimecast (Email Security/Quarantine)
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Self service portal
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Technical Support
In case you are having issues logging in, contact Prime Helpdesk or Email: help@primehealthcare.com to open a ticket. Where possible, always provide a screenshot of the error, when creating the ticket. This will greatly reduce the resolution time.
Issues or Questions
For any issues, with your Duo 2FA enrollment, please email IAM.Support@primehealthcare.com
Prime InfoSec Contact
The Information Security Office for Prime Healthcare may be contacted at PrimeITSecurity@primehealthcare.com